1. Introduction
Sentryx Intelligence ("we", "our", "us") is a specialist customer intelligence consultancy. This Privacy Policy explains how we collect, use, disclose and safeguard personal data provided to us in the course of enquiring about or engaging our services.
2. Data we collect
We collect only the information required to communicate with prospective clients and deliver engagements. This typically includes name, business email address, organisation name, and any information voluntarily provided in correspondence.
Where an engagement is commissioned, we may receive customer feedback data (including publicly available reviews) supplied by the client for analysis.
3. Lawful basis
We process personal data on the lawful bases of legitimate interest (to respond to enquiries and deliver our services) and contract (to fulfil an engagement you have commissioned).
4. How we use data
- To respond to enquiries and prepare proposals.
- To deliver commissioned engagements and associated briefings.
- To maintain accurate records of client correspondence and deliverables.
5. Data sharing
We do not sell personal data. Data may be shared only with vetted service providers strictly necessary for delivering our services (e.g. secure email and document hosting), each bound by appropriate confidentiality obligations.
6. Retention
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, and subsequently to meet legal, accounting or reporting obligations.
7. Your rights
Subject to applicable data protection law you may request access to, correction of, restriction of processing, or erasure of your personal data. Contact us at habiba@sentryxintelligence.com to exercise any of these rights.
8. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
9. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.
10. Contact
Questions relating to this policy may be directed to habiba@sentryxintelligence.com.